ace44 Platform Terms and Conditions

Table of Contents

• 1. General Provisions
• 2. Eligibility and Age Requirement
• 3. Account Registration and Verification
• 4. Account Security
• 5. Deposits and Withdrawals
• 6. Bonuses and Promotions
• 7. Gaming Rules
• 8. Prohibited Activities
• 9. Responsible Gaming
• 10. Privacy and Data Protection
• 11. Intellectual Property
• 12. Limitation of Liability
• 13. Account Suspension and Closure
• 14. Changes to Terms

1 General Provisions

These terms and conditions form a legal agreement between ace44 ("we", "platform") and the user ("you", "member"). By visiting the ace44 website, creating an account, or using any gaming service, you agree to be bound by these terms in full.

ace44 is an online gaming platform that offers a range of entertainment services including slot games, live casino, fishing games, and cricket betting. The platform is committed to providing a complete service in English for players in Bangladesh.

These terms apply together with ace44's privacy policy and responsible gaming policy. In the event of any conflict, these terms will take precedence.

2 Eligibility and Age Requirement

The following eligibility requirements must be met to become a member of ace44:

• You must be at least 21 (twenty-one) years of age.
• You must be able to provide a valid Bangladeshi mobile number and personal details.
• You must not be located in any jurisdiction or region where online gaming is prohibited by law.
• You must not have had any previous ace44 account suspended or cancelled.
• You must not have been convicted of financial fraud or any related offence.

ace44 reserves the right to verify age or identity at any time and may temporarily suspend an account if the evidence provided is insufficient.

3 Account Registration and Verification

3.1 Registration Rules

Each individual may open only one ace44 account. If a single person is found to hold multiple accounts, all accounts will be cancelled and any bonuses and balances earned may be forfeited. All information provided at the time of registration must be truthful, accurate, and complete.

3.2 Identity Verification (KYC)

To ensure secure transactions, ace44 may request the following information and documents at any stage:

• A photo of your National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Documents verifying ownership of the payment method (screenshot of bKash, Nagad, Rocket, or bank account).

Withdrawals may be temporarily held until verification is complete. ace44 uses SSL encryption to protect the confidentiality of all submitted information.

4 Account Security

It is your responsibility to keep your ace44 account password and login details completely confidential. Please keep the following in mind:

• Do not share your login details with anyone.
• Use a strong password and change it regularly.
• If you suspect any unauthorised access, notify ace44 support immediately.
• Avoid logging in over public Wi-Fi.

The account holder will be held responsible for all activity that takes place on the account, unless it can be shown that there was a fault in ace44's security systems.

5 Deposits and Withdrawals

5.1 Deposits

The minimum deposit amount at ace44 is ৳200. The following payment methods are supported:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — the digital financial service of the postal department.
• Rocket — Dutch Bangla Bank's mobile banking service.
• Bank Transfer — via major commercial banks including Islami Bank, BRAC Bank, and Dutch Bangla Bank.

The minimum deposit across all methods starts from ৳200. Deposits are generally credited instantly. Deposits from third-party accounts are not accepted — the depositor and the account holder must be the same person.

5.2 Withdrawals

The minimum withdrawal amount at ace44 is ৳500. The standard processing time for withdrawals is 30 minutes to 3 hours. The following conditions apply at the time of withdrawal:

• Withdrawals can only be made to the same method used for the deposit and to the account of the same person.
• Withdrawals will be held if an active bonus wagering requirement has not been met.
• Large withdrawals may be delayed in processing if KYC verification has not been completed.
• ace44 reserves the right to temporarily suspend a withdrawal if fraud or unusual activity is suspected.

6 Bonuses and Promotions

6.1 Welcome Bonus

New members at ace44 will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. This means depositing ৳1,000 gives you an additional ৳1,000 bonus, bringing your total balance to ৳2,000. Depositing ৳42,000 gives you the maximum ৳20,000 bonus, bringing your total balance to ৳62,000.

6.2 Wagering Requirements

Before withdrawing winnings from a bonus, the wagering requirement must be met. The wagering requirement applies only to 20 times the bonus amount — not the deposit.

6.3 Bonus Rules

• Each bonus offer must be used in accordance with its specific terms.
• No bonus may be combined with another bonus unless explicitly stated.
• If bonus abuse or any bonus strategy is detected, the bonus and any associated winnings will be cancelled.
• ace44 reserves the right to modify or cancel any bonus offer at any time.
• Bonuses are for actual gameplay only — bonus funds cannot be withdrawn directly.

7 Gaming Rules

All games on ace44 are operated according to set rules. The following rules must be followed to ensure fair play:

• Participation in games is voluntary and entirely at your own risk.
• ace44 reserves the right to review game sessions that occur during a technical fault and make any necessary adjustments.
• The use of automated tools, bots, scripts, or any technical manipulation is strictly prohibited.
• Any attempt to influence the outcome of a game through external means is a punishable offence.
• In cricket betting, all bets are settled in accordance with current market rules and ace44's specified terms.

If you experience a technical issue during a game, contact ace44 support immediately via live chat.

8 Prohibited Activities

The following activities are strictly prohibited on the ace44 platform. Violation of these rules may result in immediate account cancellation and relevant legal action:

• Money laundering or transactions involving illegal funds.
• Operating an account using another person's identity.
• Opening multiple accounts to unfairly claim bonuses or promotions.
• Using automated software, bots, or hacking tools.
• Cyber attacks or fraudulent activity against ace44.
• Deposits or withdrawals from or to third-party accounts.
• Harmful use of ace44's services or infrastructure.

9 Responsible Gaming

ace44 believes that gaming is simply a form of entertainment. ace44 is always working to prevent excessive or problem gambling. Members may make use of the following options:

• Set limits: You can request daily, weekly, or monthly deposit and betting limits.
• Self-exclusion: You can request that your account be temporarily closed for a set period.
• Permanent exclusion: You can request that your account be permanently closed.

If you notice signs of problem gambling, contact ace44's 24/7 live chat or email support ([email protected]) without delay. For more information, visit our Responsible Gaming page.

ace44's services are open only to those aged 21 and above. Minors are strictly prohibited from opening an account or gaming.

10 Privacy and Data Protection

ace44 is committed to protecting users' personal information. The platform uses SSL encryption technology to keep all data transmission secure.

Personal information collected by ace44 is used only for the following purposes:

• Account management and identity verification.
• Payment processing and fraud prevention.
• Customer service and technical support.
• Informing you about relevant promotions and offers (based on your consent).

ace44 does not sell or share user information with third parties except where required by law. For more details, please read our Privacy Policy page.

11 Intellectual Property

All content on the ace44 website — including logos, designs, text, graphics, software, game interfaces, brand names, and other elements — is protected by the intellectual property rights of ace44 or the relevant content providers.

Reproducing, distributing, modifying, or using any content for commercial purposes without prior written permission from ace44 is strictly prohibited. Violation of this rule will result in legal action.

12 Limitation of Liability

ace44 accepts no liability for the following:

• A game being cancelled or left incomplete due to loss of internet connection or a technical fault.
• Losses caused by issues with the user's own device or software.
• Delays or errors in the services of third-party payment providers.
• Losses resulting from a user sharing their account details with another person.
• Any event beyond the control of ace44 (force majeure).

ace44 always strives to provide a safe and reliable gaming environment. However, if any technical issue arises, contacting our support team immediately will ensure a resolution in the shortest possible time.

13 Account Suspension & Closure

13.1 Suspension by ace44

ace44 may suspend or terminate an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspicion of fraud, deception, or money laundering.
• Operation of an account by a minor.
• Operating multiple accounts.
• Failure to complete KYC verification or providing false information.

13.2 Closure at the User's Own Initiative

You may close your account at any time by contacting ace44 support. Any valid balance will be paid out in accordance with the withdrawal policy before closure. If an active bonus wagering requirement exists, the relevant bonus will be cancelled.

14 Changes to Terms and Conditions

ace44 reserves the right to change, amend, or update these rules and terms and conditions at any time. For significant changes:

• The updated terms and conditions will be published on this page and the "Last Updated" date will change.
• Registered members may be notified via email or through a notice in their account.
• Continuing to use the platform after any changes will be considered acceptance of the revised terms and conditions.

It is therefore recommended to visit this page regularly. If you have any questions or need clarification, contact the ace44 24/7 support team via live chat or email.

ace44's Commitment

ace44 is committed to maintaining a fair, transparent, and safe gaming environment for players in Bangladesh at all times. Fair play, fast payments, and 24/7 support in Bengali — these three core principles are non-negotiable for us.

If you have any questions about these terms and conditions, visit the FAQ page or contact ace44 support directly.